Start your 黑料社 experience with the collective intelligence of the room. In this fast-paced, 25-minute "Mastermind" session, we move beyond the handshake to tackle the real-world challenges of 2026. Participants will be seated in groups of educators and agents to engage in a series of "lightning round questions" focused on student success, and the future of the industry. You will leave this session not just with new contacts, but with a toolkit of proven strategies and fresh perspectives to fuel your meetings for the rest of the event.
To keep the energy high, a moderator will announce a new "Prompt" every 5 minutes. Each group is encouraged to ensure both an agent and an educator share their perspective on each question.
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[name] => Vanessa-Sophia Verworn
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[jobTitle] => Director of Client Experience & Growth
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[bio] => Vanessa-Sophia Verworn is the Director of Client Experience & Growth for 黑料社's USA and Canada team. Over the last decade within the international education space, Vanessa鈥檚 background includes recruiting at the secondary education level, where she served as an international admissions officer at a Canadian boarding school, managing a global team that recruited in various regions and developing student markets. Over several years she was active attendee at 黑料社 who utlizied the (IAS) Agent Network for promoting her school's programs. This gave her a practiced expertise in international recruitment and now works with institutions to build and optimize their agent partnerships for enrollment success. She enjoys guiding 黑料社 clients to analyze global trends to craft effective international enrollment strategies.
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[title] => Offsetting culture shock: The importance of collaboration & long-term support
[summary] =>
The term 鈥渃ulture shock鈥 describes the potentially difficult adjustment period that a person experiences when moving from one culture to another. For students, who often have to adapt quickly to the expectations of their chosen institution, 鈥渃ulture shock鈥 can manifest itself with regard to a range of cultural norms, including concepts of politeness, time management, teaching and learning styles, and behaviour.聽
As many cultural artefacts, such as notions of politeness, are implicitly learned over time rather than explicitly stated, a standard induction process, whereby students are provided with a set of institutional rules and expected to follow them, is rarely enough to support international students effectively.聽
In this session, we look at the importance of collaboration between institutions and their recruitment partners in order to recognise some of the key cultural differences that need to be taken into account. We then look at how this can feed into longer-term support, with ongoing sessions and support helping students to adapt over time. Finally, we discuss how this leads to better outcomes, including increased retention rates, compared to a one-size-fits-all approach to induction.
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[name] => Myriam Marchand
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[bio] => After graduating with a degree in English Language, Myriam worked in the UK in an educational role, before moving to Australia. In Sydney, she worked for various advertising agencies in production and marketing roles, specialising in print and radio production, as well as media buying. In 2007 Myriam joined 黑料社 Asia Pacific, working in a Business Development role. Myriam supports a wide range of institutions from many sectors, assisting them with their international student recruitment. She has extensive experience and focus in supporting secondary schools, throughout the Asia Pacific region.
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[name] => Terry Engel
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[jobTitle] => Assistant Director of Recruitment
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[bio] => Terry Engel is the Assistant Director of Recruitment at Bodwell High School in North Vancouver, Canada, where he works with students, families, and education partners from around the world to help young people begin their educational journey in Canada. With extensive experience in international student recruitment and cross-cultural education, Terry is passionate about supporting students as they transition to new academic and cultural environments.
His perspective is shaped not only by his professional experience but also by his own journey as an international student. Terry completed his master's degree in Taiwan, where he experienced firsthand the excitement, uncertainty, and personal growth that come with adapting to a new language, culture, and educational system. This experience gave him a deep appreciation for the challenges international students face, from culture shock and homesickness to building confidence and a sense of belonging.
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[name] => Jeremy Clark
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[jobTitle] => Director of Admissions
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[bio] => Jeremy G. Clark is the Director of Admissions at Saint Stanislaus College Prep, a Catholic boarding and day school for boys in Bay St. Louis, Mississippi, USA. A graduate of Saint Stanislaus (Class of 1998), Jeremy has dedicated nearly two decades to the school, serving in a variety of leadership roles, including Director of Boarding, Director of Guidance and Dean of Students before assuming his current position in 2019. He has played a key role in expanding the school's international enrollment and developing partnerships with education agencies around the world. Jeremy also serves as Treasurer of the Executive Committee for the Catholic Boarding School Association and regularly travels internationally to promote US boarding education.
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[contactEmail] => jclark@ststan.com
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[company] => Saint Stanislaus High School
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[name] => Bethan Hudson
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[firstName] => Bethan
[lastName] => Hudson
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[jobTitle] => Director | Executive Director, Consultancy
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[bio] => Bethan is Director of BAISIS, oversees the BSA certified agent scheme and leads on all consultancy and INSET services across Abitas Group as Executive Director, Consultancy. Before joining BSA in 2017, Bethan was a pastoral lead and houseparent, in state and independent, co-educational and girls鈥 and UK and international schools. Bethan is a keen advocate for youth opportunity and social mobility worldwide and believes confident, well trained, and supported practitioners can be a positive force for young people and their development.
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[company] => BAISIS, part of Abitas Group (inlc BSA & BSA Legal)
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[title] => Navigating immigration: Providing appropriate visa support and maintaining immigration awareness
[summary] =>
Every study destination has its own set of rules and regulations governing access to study visas. For students and their families, especially those exploring multiple potential destinations, the level of support they receive in navigating policy can prove to be a key decision-making factor. With immigration rules changing on a regular basis it is vital that recruitment partners are aware of the latest rules to help explain to families regarding the visa process and requirements needing to be met.
In this session, we look at the latest immigration rule changes, examples of best practice in providing clear, up-to-date visa guidance and how partnerships can flourish. Not only do we look at the ways in which institutions can provide direct guidance but we also provide practical examples of how institutions can effectively train their recruitment partners, keeping them informed of the latest developments and ensuring that prospective students have the best chance of a successful application.聽
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[name] => Jonathan Hill
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[bio] => Jonathan Hill has a vast amount of experience in advising regarding UK immigration matters. With over 20 years of immigration experience gained through employment at Fragomen LLP and previous employment at UKVI (UK Visas and Immigration), Jonathan is ideally placed to assist with any of your immigration matters. Jonathan will leverage his experience, and discussions with those in the sector, to help ensure your understanding of the latest immigration system, to ensure you are aware of the latest trend analysis, and to ensure to are up to date on UK visa compliance. Jonathan has presented at a large number of external events and is a well-known figure in the UK education sector.
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[title] => Multidimensional counselling: What agents really need from their institution partners
[summary] =>
Set against a backdrop of shifting policy environments and evolving student preferences, it is inevitable that the agent - educator relationship should also change. With each party dependent upon the other, there is a growing need for effective and ongoing training, as well as clear communication, enabling the best possible outcomes for students.聽
In this panel discussion, we start by considering how institutions and agent partners work now, looking at what works and what could be done better. We then explore the agent wishlist, establishing what they need in order to perform their role effectively. We finish with practical suggestions as to how institutions can support their agent partners, creating a more consistent recruitment environment for prospective students.
[type] => Panel discussion
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[startTime] => 16:30
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[name] => Tiffany Egler
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[fullName] => Egler, Tiffany
[jobTitle] => Executive Director Agent Relations
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[bio] => Tiffany is a leading professional in the field of agent relations. As Director of the Agents Department at 黑料社, her knowledge and dedication has been crucial to the development of 黑料社 events and agent recruitment. During her tenure of over 20 years at 黑料社, Tiffany has overseen the successful organisation of most of 黑料社鈥檚 agent events and today manages an international team which continues to develop and to increase efforts to ensure the recruitment of professional study abroad agents worldwide.
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[name] => Cristina Figueiro
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[firstName] => Cristina
[lastName] => Figueiro
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[jobTitle] => President
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[bio] => Cristina Figueiro is the President of ExchangeMate International Education, a U.S.-based organization specializing in F-1 secondary school programs. With more than 20 years of experience in international education, she has developed partnerships connecting international agencies with public, private, and boarding schools across the United States. Cristina serves on the Board of the Council on Standards for International Educational Travel (CSIET) and is leading the development of CSIET's International Advisory Committee. She is passionate about strengthening international collaboration, supporting student success, and expanding access to high-quality educational and cultural exchange opportunities.
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[contactEmail] => cristina@exchangemate.org
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[company] => ExchangeMate International Education
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[name] => Shangjiao Sun
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[firstName] => Shangjiao
[lastName] => Sun
[fullName] => Sun, Shangjiao
[jobTitle] => Founder and Director
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[bio] => Shangjiao Sun is the Founder and Director of Erlun Education, a London-based consultancy specialising in international student placement, guardianship, and cross-cultural education partnerships. With over a decade of experience across the UK, US, and Asian education sectors, she has guided hundreds of families through the complexities of studying abroad. Her work focuses on student wellbeing, transparent communication, and innovative learning pathways that connect global education with local needs.
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[bio] => Petr Hor谩k is the Founder & Managing Director of Czenadians, a Czech international education agency specialising in secondary education.
Petr works directly with high schools, school districts and education providers across Canada, New Zealand and Australia, with particular expertise in Canadian secondary education. His approach to counselling is highly individual, focusing on each student鈥檚 unique needs and goals while considering the full range of opportunities available in the destination.
Having lived abroad himself 鈥 two years in Canada, two years in New Zealand and six months in the United States 鈥 Petr has first-hand experience of the impact an international experience can have on a young person.
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[contactEmail] => petr@czenadians.cz
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[name] => Petra Sywa
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[jobTitle] => Regional Manager
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[bio] => Petra Sywa is an international education specialist with strong personal and professional connection to international education. Having grown up between Hungary and the United States, she experienced different education systems from an early age and spent part of her school years studying in the USA.
For nearly 5 years, Petra has worked with Baltic Council, part of an organization with over 30 years of experience in international education. She鈥檚 running the Hungarian operation since day 1, helping students and families navigate educational opportunities worldwide.
Having experienced international education both personally and professionally, Petra is passionate about making global education accessible to students.
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[contactEmail] => petra@balticcouncil.org
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[company] => Baltic Council for International Education (Hungary)
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[title] => Why safeguarding is a shared responsibility in international student recruitment - and how to apply it
[summary] =>
Safeguarding is a fundamental responsibility for every organisation involved in supporting international school students. For children and young people studying abroad, wellbeing, safety, and appropriate support can鈥檛 be viewed solely as the responsibility of the school. Education agents play a particularly important role as trusted advisers to students and families, helping to navigate everything from accommodation and guardianship arrangements to student wellbeing, parental communication, and crisis response. Effective safeguarding depends on strong collaboration between institutions, agents, guardians, accommodation providers, parents, and students themselves.
锘
In this panel discussion, we鈥檒l explore the evolving safeguarding responsibilities of education agents working in the K-12 sector, the unique challenges that arise when supporting minors and their families, and the practical steps organisations can take to strengthen safeguarding across the student journey. Panellists will share emerging best practice and discuss how greater transparency, training, and partnership can help create safer and more supportive experiences for international students.
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[bio] => After graduating with a degree in English Language, Myriam worked in the UK in an educational role, before moving to Australia. In Sydney, she worked for various advertising agencies in production and marketing roles, specialising in print and radio production, as well as media buying. In 2007 Myriam joined 黑料社 Asia Pacific, working in a Business Development role. Myriam supports a wide range of institutions from many sectors, assisting them with their international student recruitment. She has extensive experience and focus in supporting secondary schools, throughout the Asia Pacific region.
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[name] => Sandy Connors
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[firstName] => Sandy
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[jobTitle] => Safeguarding Specialist
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[bio] => Sandy is a safeguarding specialist with more than 30 years experience across the education, health and community sectors. For the last decade, Sandy has worked with boarding schools, colleges and universities to embed safeguarding compliance into the organisational functions of educational establishments across the UK, Europe, North America, Australia and New Zealand.
An expert in the safeguarding and welfare requirements for international students, Sandy has successfully designed, written and implemented policies, procedures and welfare methodologies that have enhance the student experience. With a background as a senior leader in education, and a Master degree in Leadership from Anglia Ruskin University, Sandy's expertise in compliance through audits and investigations has ensured both student wellbeing and business assurances at a global, multinational level.
Sandy started her career as a nurse and is proud of her the 17 years she spent working for the NHS as an A&E specialist. In her spare time, Sandy is the Safeguarding Governor for a local primary school.
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[contactEmail] => sandy@welfareway.co.uk
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[role] => Panelist
[company] => Welfare Way Ltd
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[name] => Laura Burgess
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[firstName] => Laura
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[bio] => Laura Burgess serves as Dean of Enrollment Management at King鈥檚 Academy, Jordan. She holds a Bachelor of Arts from St. Lawrence University and a Master of Arts from Dartmouth College. Laura brings two decades of experience at boarding schools. Her work is distinguished by a commitment to girls鈥 education, relationships with families around the world, and the empowerment of women in the enrollment profession. A former dorm head, advisor, and coach, she brings a student-centered perspective to enrollment leadership.
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[title] => Beyond study: What do families expect from an international education?
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The decision to place a child in an international secondary school, potentially far from home for substantial periods of time, is not only financial but also emotional. Families have to believe that there are significant benefits from such an investment, many of which go beyond quality of education to include aspects such as cultural awareness, linguistic fluency, or more broadly transferable qualifications.聽
In this session, our panel explores secondary education from the perspective of the family - their aspirations, their goals, and their expectations. Having established what families want, the panel then discusses practical approaches to promoting your institution effectively.聽
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[bio] => Vanessa-Sophia Verworn is the Director of Client Experience & Growth for 黑料社's USA and Canada team. Over the last decade within the international education space, Vanessa鈥檚 background includes recruiting at the secondary education level, where she served as an international admissions officer at a Canadian boarding school, managing a global team that recruited in various regions and developing student markets. Over several years she was active attendee at 黑料社 who utlizied the (IAS) Agent Network for promoting her school's programs. This gave her a practiced expertise in international recruitment and now works with institutions to build and optimize their agent partnerships for enrollment success. She enjoys guiding 黑料社 clients to analyze global trends to craft effective international enrollment strategies.
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[bio] => Catholic District School Board, a role he has held since February 2020. With 38 years in education, including 15 years as a high school principal, Dan brings extensive leadership and instructional expertise to his work.
Under his leadership, the International Education program supports the equivalent of 230 full-time academic students, along with over 600 additional students through short-term school immersion programs and summer camps. Dan is passionate about fostering global connections through education, creating safe, welcoming, and enriching experiences for international students.
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[bio] => Leading a technology-enabled international student recruitment and mobility platform connecting qualified African students with leading European institutions through a scalable admissions, visa support, and enrolment ecosystem.
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Seminar Programme 黑料社 Secondary Education
View the full event seminar programme for 黑料社 Secondary Education Budapest, where we welcome guest speakers and panellists to discuss the latest trends in international education. The seminars take place on September 23rd between 14:30 and 19:00.
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Wed Sep 23
14:30 - 14:55
Sharing industry best practices & insights: Peer-to-Peer exchange
14:30-14:55Seminar room
Discussion
Vanessa-Sophia VerwornVanessa-Sophia VerwornVanessa-Sophia Verworn is the Director of Client Experience & Growth for 黑料社's USA and Canada team. Over the last decade within the international education space, Vanessa鈥檚 background includes recruiting at the secondary education level, where she served as an international admissions officer at a Canadian boarding school, managing a global team that recruited in various regions and developing student markets. Over several years she was active attendee at 黑料社 who utlizied the (IAS) Agent Network for promoting her school's programs. This gave her a practiced expertise in international recruitment and now works with institutions to build and optimize their agent partnerships for enrollment success. She enjoys guiding 黑料社 clients to analyze global trends to craft effective international enrollment strategies.Director of Client Experience & Growth, 黑料社
15:00 - 15:25
Offsetting culture shock: The importance of collaboration & long-term support
15:00-15:25Seminar room
CPD AccreditedInterview
Myriam MarchandMyriam MarchandAfter graduating with a degree in English Language, Myriam worked in the UK in an educational role, before moving to Australia. In Sydney, she worked for various advertising agencies in production and marketing roles, specialising in print and radio production, as well as media buying. In 2007 Myriam joined 黑料社 Asia Pacific, working in a Business Development role. Myriam supports a wide range of institutions from many sectors, assisting them with their international student recruitment. She has extensive experience and focus in supporting secondary schools, throughout the Asia Pacific region.Global Business Development Manager, 黑料社
Terry EngelTerry EngelTerry Engel is the Assistant Director of Recruitment at Bodwell High School in North Vancouver, Canada, where he works with students, families, and education partners from around the world to help young people begin their educational journey in Canada. With extensive experience in international student recruitment and cross-cultural education, Terry is passionate about supporting students as they transition to new academic and cultural environments.
His perspective is shaped not only by his professional experience but also by his own journey as an international student. Terry completed his master's degree in Taiwan, where he experienced firsthand the excitement, uncertainty, and personal growth that come with adapting to a new language, culture, and educational system. This experience gave him a deep appreciation for the challenges international students face, from culture shock and homesickness to building confidence and a sense of belonging.Assistant Director of Recruitment, Bodwell High School
Jeremy ClarkJeremy ClarkJeremy G. Clark is the Director of Admissions at Saint Stanislaus College Prep, a Catholic boarding and day school for boys in Bay St. Louis, Mississippi, USA. A graduate of Saint Stanislaus (Class of 1998), Jeremy has dedicated nearly two decades to the school, serving in a variety of leadership roles, including Director of Boarding, Director of Guidance and Dean of Students before assuming his current position in 2019. He has played a key role in expanding the school's international enrollment and developing partnerships with education agencies around the world. Jeremy also serves as Treasurer of the Executive Committee for the Catholic Boarding School Association and regularly travels internationally to promote US boarding education.Director of Admissions, Saint Stanislaus High School
Bethan HudsonBethan HudsonBethan is Director of BAISIS, oversees the BSA certified agent scheme and leads on all consultancy and INSET services across Abitas Group as Executive Director, Consultancy. Before joining BSA in 2017, Bethan was a pastoral lead and houseparent, in state and independent, co-educational and girls鈥 and UK and international schools. Bethan is a keen advocate for youth opportunity and social mobility worldwide and believes confident, well trained, and supported practitioners can be a positive force for young people and their development.Director | Executive Director, Consultancy, BAISIS, part of Abitas Group (inlc BSA & BSA Legal)
15:30 - 15:55
Navigating immigration: Providing appropriate visa support and maintaining immigration awareness
15:30-15:55Seminar room
CPD AccreditedPresentation
Jonathan HillJonathan HillJonathan Hill has a vast amount of experience in advising regarding UK immigration matters. With over 20 years of immigration experience gained through employment at Fragomen LLP and previous employment at UKVI (UK Visas and Immigration), Jonathan is ideally placed to assist with any of your immigration matters. Jonathan will leverage his experience, and discussions with those in the sector, to help ensure your understanding of the latest immigration system, to ensure you are aware of the latest trend analysis, and to ensure to are up to date on UK visa compliance. Jonathan has presented at a large number of external events and is a well-known figure in the UK education sector.Senior Manager, Fragomen LLP
16:00 - 16:30
Refreshment break
16:30 - 17:25
Multidimensional counselling: What agents really need from their institution partners
16:30-17:25Seminar room
CPD AccreditedPanel discussion
Tiffany EglerTiffany EglerTiffany is a leading professional in the field of agent relations. As Director of the Agents Department at 黑料社, her knowledge and dedication has been crucial to the development of 黑料社 events and agent recruitment. During her tenure of over 20 years at 黑料社, Tiffany has overseen the successful organisation of most of 黑料社鈥檚 agent events and today manages an international team which continues to develop and to increase efforts to ensure the recruitment of professional study abroad agents worldwide.Executive Director Agent Relations, 黑料社
Cristina FigueiroCristina FigueiroCristina Figueiro is the President of ExchangeMate International Education, a U.S.-based organization specializing in F-1 secondary school programs. With more than 20 years of experience in international education, she has developed partnerships connecting international agencies with public, private, and boarding schools across the United States. Cristina serves on the Board of the Council on Standards for International Educational Travel (CSIET) and is leading the development of CSIET's International Advisory Committee. She is passionate about strengthening international collaboration, supporting student success, and expanding access to high-quality educational and cultural exchange opportunities.President, ExchangeMate International Education
Shangjiao SunShangjiao SunShangjiao Sun is the Founder and Director of Erlun Education, a London-based consultancy specialising in international student placement, guardianship, and cross-cultural education partnerships. With over a decade of experience across the UK, US, and Asian education sectors, she has guided hundreds of families through the complexities of studying abroad. Her work focuses on student wellbeing, transparent communication, and innovative learning pathways that connect global education with local needs.Founder and Director, Erlun Education
Petr HorakPetr HorakPetr Hor谩k is the Founder & Managing Director of Czenadians, a Czech international education agency specialising in secondary education.
Petr works directly with high schools, school districts and education providers across Canada, New Zealand and Australia, with particular expertise in Canadian secondary education. His approach to counselling is highly individual, focusing on each student鈥檚 unique needs and goals while considering the full range of opportunities available in the destination.
Having lived abroad himself 鈥 two years in Canada, two years in New Zealand and six months in the United States 鈥 Petr has first-hand experience of the impact an international experience can have on a young person.Director, czenadians s.r.o.
Petra SywaPetra SywaPetra Sywa is an international education specialist with strong personal and professional connection to international education. Having grown up between Hungary and the United States, she experienced different education systems from an early age and spent part of her school years studying in the USA.
For nearly 5 years, Petra has worked with Baltic Council, part of an organization with over 30 years of experience in international education. She鈥檚 running the Hungarian operation since day 1, helping students and families navigate educational opportunities worldwide.
Having experienced international education both personally and professionally, Petra is passionate about making global education accessible to students.Regional Manager, Baltic Council for International Education (Hungary)
17:30 - 18:10
Why safeguarding is a shared responsibility in international student recruitment - and how to apply it
17:30-18:10Seminar room
CPD AccreditedPanel discussion
Myriam MarchandMyriam MarchandAfter graduating with a degree in English Language, Myriam worked in the UK in an educational role, before moving to Australia. In Sydney, she worked for various advertising agencies in production and marketing roles, specialising in print and radio production, as well as media buying. In 2007 Myriam joined 黑料社 Asia Pacific, working in a Business Development role. Myriam supports a wide range of institutions from many sectors, assisting them with their international student recruitment. She has extensive experience and focus in supporting secondary schools, throughout the Asia Pacific region.Global Business Development Manager, 黑料社
Sandy ConnorsSandy ConnorsSandy is a safeguarding specialist with more than 30 years experience across the education, health and community sectors. For the last decade, Sandy has worked with boarding schools, colleges and universities to embed safeguarding compliance into the organisational functions of educational establishments across the UK, Europe, North America, Australia and New Zealand.
An expert in the safeguarding and welfare requirements for international students, Sandy has successfully designed, written and implemented policies, procedures and welfare methodologies that have enhance the student experience. With a background as a senior leader in education, and a Master degree in Leadership from Anglia Ruskin University, Sandy's expertise in compliance through audits and investigations has ensured both student wellbeing and business assurances at a global, multinational level.
Sandy started her career as a nurse and is proud of her the 17 years she spent working for the NHS as an A&E specialist. In her spare time, Sandy is the Safeguarding Governor for a local primary school.Safeguarding Specialist, Welfare Way Ltd
Laura BurgessLaura BurgessLaura Burgess serves as Dean of Enrollment Management at King鈥檚 Academy, Jordan. She holds a Bachelor of Arts from St. Lawrence University and a Master of Arts from Dartmouth College. Laura brings two decades of experience at boarding schools. Her work is distinguished by a commitment to girls鈥 education, relationships with families around the world, and the empowerment of women in the enrollment profession. A former dorm head, advisor, and coach, she brings a student-centered perspective to enrollment leadership.Dean of Enrollment Management, King's Academy
Aileen KaneAileen KaneAileen is Deputy CEO and COO of Abitas Group, whose mission is to support young people, adults and organisations to be safe, well and included Abitas supports more than 1,700 organisations across 50 countries, including more than 650 boarding schools worldwide through the Boarding Schools鈥 Association and the British Association of Independent Schools with International Students.
Aileen has more than 20 years鈥 experience in boarding and was founding Director of the Safeguarding and Child Protection Association. Her work spans safeguarding, student recruitment and education policy. She established the BSA Certified Agent Scheme and has worked with survivors of boarding abuse, to ensure their experiences inform safeguarding practice.
Aileen is a Director of The Athena Programme, a safeguarding organisation, and BSA Legal, an immigration law firm.
She is passionate about turning policy and principles into meaningful, practical change for schools, staff and young people.Deputy CEO & COO, Abitas Group (inlc BAISIS, BSA & BSA Legal)
18:15 - 18:55
Beyond study: What do families expect from an international education?
18:15-18:55Seminar room
CPD AccreditedPanel discussion
Vanessa-Sophia VerwornVanessa-Sophia VerwornVanessa-Sophia Verworn is the Director of Client Experience & Growth for 黑料社's USA and Canada team. Over the last decade within the international education space, Vanessa鈥檚 background includes recruiting at the secondary education level, where she served as an international admissions officer at a Canadian boarding school, managing a global team that recruited in various regions and developing student markets. Over several years she was active attendee at 黑料社 who utlizied the (IAS) Agent Network for promoting her school's programs. This gave her a practiced expertise in international recruitment and now works with institutions to build and optimize their agent partnerships for enrollment success. She enjoys guiding 黑料社 clients to analyze global trends to craft effective international enrollment strategies.Director of Client Experience & Growth, 黑料社
Dan WittDan WittCatholic District School Board, a role he has held since February 2020. With 38 years in education, including 15 years as a high school principal, Dan brings extensive leadership and instructional expertise to his work.
Under his leadership, the International Education program supports the equivalent of 230 full-time academic students, along with over 600 additional students through short-term school immersion programs and summer camps. Dan is passionate about fostering global connections through education, creating safe, welcoming, and enriching experiences for international students.Chief Operating Officer of International Education Services, Waterloo Catholic District School Board
Maru Alvarez MorphyMaru Alvarez MorphyI am the founder of Maru Alvarez Morphy Educational Consultant, a boutique educational consultancy specializing in boarding schools, summer programs, and international education. I work with families from Mexico, Spain, Colombia, and the United States, connecting them with carefully selected, top-tier schools and programs worldwide. I guide families throughout the admissions process, from school selection to enrollment, providing confidential, highly personalized support every step of the way. By building strong relationships with leading schools and educational partners, I help families make informed decisions and find the environment where each student can thrive academically, personally, and emotionally.CEO, Maru Alvarez Morphy Educational Consultant
Flaubert Elong EsongFlaubert Elong EsongLeading a technology-enabled international student recruitment and mobility platform connecting qualified African students with leading European institutions through a scalable admissions, visa support, and enrolment ecosystem.Managing Director, UAB EERIV Europe
Wed 鈥 Sep 2314:30 - 14:55Seminar room
Sharing industry best practices & insights: Peer-to-Peer exchange
Discussion
Presenter
Vanessa-Sophia Verworn
Vanessa-Sophia Verworn
Vanessa-Sophia Verworn is the Director of Client Experience & Growth for 黑料社's USA and Canada team. Over the last decade within the international education space, Vanessa鈥檚 background includes recruiting at the secondary education level, where she served as an international admissions officer at a Canadian boarding school, managing a global team that recruited in various regions and developing student markets. Over several years she was active attendee at 黑料社 who utlizied the (IAS) Agent Network for promoting her school's programs. This gave her a practiced expertise in international recruitment and now works with institutions to build and optimize their agent partnerships for enrollment success. She enjoys guiding 黑料社 clients to analyze global trends to craft effective international enrollment strategies.
Director of Client Experience & Growth, 黑料社
Start your 黑料社 experience with the collective intelligence of the room. In this fast-paced, 25-minute "Mastermind" session, we move beyond the handshake to tackle the real-world challenges of 2026. Participants will be seated in groups of educators and agents to engage in a series of "lightning round questions" focused on student success, and the future of the industry. You will leave this session not just with new contacts, but with a toolkit of proven strategies and fresh perspectives to fuel your meetings for the rest of the event.
To keep the energy high, a moderator will announce a new "Prompt" every 5 minutes. Each group is encouraged to ensure both an agent and an educator share their perspective on each question.
Wed 鈥 Sep 2315:00 - 15:25Seminar room
Offsetting culture shock: The importance of collaboration & long-term support
CPD AccreditedInterview
Moderator
Myriam Marchand
Myriam Marchand
After graduating with a degree in English Language, Myriam worked in the UK in an educational role, before moving to Australia. In Sydney, she worked for various advertising agencies in production and marketing roles, specialising in print and radio production, as well as media buying. In 2007 Myriam joined 黑料社 Asia Pacific, working in a Business Development role. Myriam supports a wide range of institutions from many sectors, assisting them with their international student recruitment. She has extensive experience and focus in supporting secondary schools, throughout the Asia Pacific region.
Global Business Development Manager, 黑料社
Panelist
Terry Engel
Terry Engel
Terry Engel is the Assistant Director of Recruitment at Bodwell High School in North Vancouver, Canada, where he works with students, families, and education partners from around the world to help young people begin their educational journey in Canada. With extensive experience in international student recruitment and cross-cultural education, Terry is passionate about supporting students as they transition to new academic and cultural environments.
His perspective is shaped not only by his professional experience but also by his own journey as an international student. Terry completed his master's degree in Taiwan, where he experienced firsthand the excitement, uncertainty, and personal growth that come with adapting to a new language, culture, and educational system. This experience gave him a deep appreciation for the challenges international students face, from culture shock and homesickness to building confidence and a sense of belonging.
Assistant Director of Recruitment, Bodwell High School
Panelist
Jeremy Clark
Jeremy Clark
Jeremy G. Clark is the Director of Admissions at Saint Stanislaus College Prep, a Catholic boarding and day school for boys in Bay St. Louis, Mississippi, USA. A graduate of Saint Stanislaus (Class of 1998), Jeremy has dedicated nearly two decades to the school, serving in a variety of leadership roles, including Director of Boarding, Director of Guidance and Dean of Students before assuming his current position in 2019. He has played a key role in expanding the school's international enrollment and developing partnerships with education agencies around the world. Jeremy also serves as Treasurer of the Executive Committee for the Catholic Boarding School Association and regularly travels internationally to promote US boarding education.
Director of Admissions, Saint Stanislaus High School
Panelist
Bethan Hudson
Bethan Hudson
Bethan is Director of BAISIS, oversees the BSA certified agent scheme and leads on all consultancy and INSET services across Abitas Group as Executive Director, Consultancy. Before joining BSA in 2017, Bethan was a pastoral lead and houseparent, in state and independent, co-educational and girls鈥 and UK and international schools. Bethan is a keen advocate for youth opportunity and social mobility worldwide and believes confident, well trained, and supported practitioners can be a positive force for young people and their development.
Director | Executive Director, Consultancy, BAISIS, part of Abitas Group (inlc BSA & BSA Legal)
The term 鈥渃ulture shock鈥 describes the potentially difficult adjustment period that a person experiences when moving from one culture to another. For students, who often have to adapt quickly to the expectations of their chosen institution, 鈥渃ulture shock鈥 can manifest itself with regard to a range of cultural norms, including concepts of politeness, time management, teaching and learning styles, and behaviour.聽
As many cultural artefacts, such as notions of politeness, are implicitly learned over time rather than explicitly stated, a standard induction process, whereby students are provided with a set of institutional rules and expected to follow them, is rarely enough to support international students effectively.聽
In this session, we look at the importance of collaboration between institutions and their recruitment partners in order to recognise some of the key cultural differences that need to be taken into account. We then look at how this can feed into longer-term support, with ongoing sessions and support helping students to adapt over time. Finally, we discuss how this leads to better outcomes, including increased retention rates, compared to a one-size-fits-all approach to induction.
Wed 鈥 Sep 2315:30 - 15:55Seminar room
Navigating immigration: Providing appropriate visa support and maintaining immigration awareness
CPD AccreditedPresentation
Presenter
Jonathan Hill
Jonathan Hill
Jonathan Hill has a vast amount of experience in advising regarding UK immigration matters. With over 20 years of immigration experience gained through employment at Fragomen LLP and previous employment at UKVI (UK Visas and Immigration), Jonathan is ideally placed to assist with any of your immigration matters. Jonathan will leverage his experience, and discussions with those in the sector, to help ensure your understanding of the latest immigration system, to ensure you are aware of the latest trend analysis, and to ensure to are up to date on UK visa compliance. Jonathan has presented at a large number of external events and is a well-known figure in the UK education sector.
Senior Manager, Fragomen LLP
Every study destination has its own set of rules and regulations governing access to study visas. For students and their families, especially those exploring multiple potential destinations, the level of support they receive in navigating policy can prove to be a key decision-making factor. With immigration rules changing on a regular basis it is vital that recruitment partners are aware of the latest rules to help explain to families regarding the visa process and requirements needing to be met.
In this session, we look at the latest immigration rule changes, examples of best practice in providing clear, up-to-date visa guidance and how partnerships can flourish. Not only do we look at the ways in which institutions can provide direct guidance but we also provide practical examples of how institutions can effectively train their recruitment partners, keeping them informed of the latest developments and ensuring that prospective students have the best chance of a successful application.聽
16:00 - 16:30
Refreshment break
Wed 鈥 Sep 2316:30 - 17:25Seminar room
Multidimensional counselling: What agents really need from their institution partners
CPD AccreditedPanel discussion
Moderator
Tiffany Egler
Tiffany Egler
Tiffany is a leading professional in the field of agent relations. As Director of the Agents Department at 黑料社, her knowledge and dedication has been crucial to the development of 黑料社 events and agent recruitment. During her tenure of over 20 years at 黑料社, Tiffany has overseen the successful organisation of most of 黑料社鈥檚 agent events and today manages an international team which continues to develop and to increase efforts to ensure the recruitment of professional study abroad agents worldwide.
Executive Director Agent Relations, 黑料社
Panelist
Cristina Figueiro
Cristina Figueiro
Cristina Figueiro is the President of ExchangeMate International Education, a U.S.-based organization specializing in F-1 secondary school programs. With more than 20 years of experience in international education, she has developed partnerships connecting international agencies with public, private, and boarding schools across the United States. Cristina serves on the Board of the Council on Standards for International Educational Travel (CSIET) and is leading the development of CSIET's International Advisory Committee. She is passionate about strengthening international collaboration, supporting student success, and expanding access to high-quality educational and cultural exchange opportunities.
President, ExchangeMate International Education
Panelist
Shangjiao Sun
Shangjiao Sun
Shangjiao Sun is the Founder and Director of Erlun Education, a London-based consultancy specialising in international student placement, guardianship, and cross-cultural education partnerships. With over a decade of experience across the UK, US, and Asian education sectors, she has guided hundreds of families through the complexities of studying abroad. Her work focuses on student wellbeing, transparent communication, and innovative learning pathways that connect global education with local needs.
Founder and Director, Erlun Education
Panelist
Petr Horak
Petr Horak
Petr Hor谩k is the Founder & Managing Director of Czenadians, a Czech international education agency specialising in secondary education.
Petr works directly with high schools, school districts and education providers across Canada, New Zealand and Australia, with particular expertise in Canadian secondary education. His approach to counselling is highly individual, focusing on each student鈥檚 unique needs and goals while considering the full range of opportunities available in the destination.
Having lived abroad himself 鈥 two years in Canada, two years in New Zealand and six months in the United States 鈥 Petr has first-hand experience of the impact an international experience can have on a young person.
Director, czenadians s.r.o.
Panelist
Petra Sywa
Petra Sywa
Petra Sywa is an international education specialist with strong personal and professional connection to international education. Having grown up between Hungary and the United States, she experienced different education systems from an early age and spent part of her school years studying in the USA.
For nearly 5 years, Petra has worked with Baltic Council, part of an organization with over 30 years of experience in international education. She鈥檚 running the Hungarian operation since day 1, helping students and families navigate educational opportunities worldwide.
Having experienced international education both personally and professionally, Petra is passionate about making global education accessible to students.
Regional Manager, Baltic Council for International Education (Hungary)
Set against a backdrop of shifting policy environments and evolving student preferences, it is inevitable that the agent - educator relationship should also change. With each party dependent upon the other, there is a growing need for effective and ongoing training, as well as clear communication, enabling the best possible outcomes for students.聽
In this panel discussion, we start by considering how institutions and agent partners work now, looking at what works and what could be done better. We then explore the agent wishlist, establishing what they need in order to perform their role effectively. We finish with practical suggestions as to how institutions can support their agent partners, creating a more consistent recruitment environment for prospective students.
Wed 鈥 Sep 2317:30 - 18:10Seminar room
Why safeguarding is a shared responsibility in international student recruitment - and how to apply it
CPD AccreditedPanel discussion
Moderator
Myriam Marchand
Myriam Marchand
After graduating with a degree in English Language, Myriam worked in the UK in an educational role, before moving to Australia. In Sydney, she worked for various advertising agencies in production and marketing roles, specialising in print and radio production, as well as media buying. In 2007 Myriam joined 黑料社 Asia Pacific, working in a Business Development role. Myriam supports a wide range of institutions from many sectors, assisting them with their international student recruitment. She has extensive experience and focus in supporting secondary schools, throughout the Asia Pacific region.
Global Business Development Manager, 黑料社
Panelist
Sandy Connors
Sandy Connors
Sandy is a safeguarding specialist with more than 30 years experience across the education, health and community sectors. For the last decade, Sandy has worked with boarding schools, colleges and universities to embed safeguarding compliance into the organisational functions of educational establishments across the UK, Europe, North America, Australia and New Zealand.
An expert in the safeguarding and welfare requirements for international students, Sandy has successfully designed, written and implemented policies, procedures and welfare methodologies that have enhance the student experience. With a background as a senior leader in education, and a Master degree in Leadership from Anglia Ruskin University, Sandy's expertise in compliance through audits and investigations has ensured both student wellbeing and business assurances at a global, multinational level.
Sandy started her career as a nurse and is proud of her the 17 years she spent working for the NHS as an A&E specialist. In her spare time, Sandy is the Safeguarding Governor for a local primary school.
Safeguarding Specialist, Welfare Way Ltd
Panelist
Laura Burgess
Laura Burgess
Laura Burgess serves as Dean of Enrollment Management at King鈥檚 Academy, Jordan. She holds a Bachelor of Arts from St. Lawrence University and a Master of Arts from Dartmouth College. Laura brings two decades of experience at boarding schools. Her work is distinguished by a commitment to girls鈥 education, relationships with families around the world, and the empowerment of women in the enrollment profession. A former dorm head, advisor, and coach, she brings a student-centered perspective to enrollment leadership.
Dean of Enrollment Management, King's Academy
Panelist
Aileen Kane
Aileen Kane
Aileen is Deputy CEO and COO of Abitas Group, whose mission is to support young people, adults and organisations to be safe, well and included Abitas supports more than 1,700 organisations across 50 countries, including more than 650 boarding schools worldwide through the Boarding Schools鈥 Association and the British Association of Independent Schools with International Students.
Aileen has more than 20 years鈥 experience in boarding and was founding Director of the Safeguarding and Child Protection Association. Her work spans safeguarding, student recruitment and education policy. She established the BSA Certified Agent Scheme and has worked with survivors of boarding abuse, to ensure their experiences inform safeguarding practice.
Aileen is a Director of The Athena Programme, a safeguarding organisation, and BSA Legal, an immigration law firm.
She is passionate about turning policy and principles into meaningful, practical change for schools, staff and young people.
Deputy CEO & COO, Abitas Group (inlc BAISIS, BSA & BSA Legal)
Safeguarding is a fundamental responsibility for every organisation involved in supporting international school students. For children and young people studying abroad, wellbeing, safety, and appropriate support can鈥檛 be viewed solely as the responsibility of the school. Education agents play a particularly important role as trusted advisers to students and families, helping to navigate everything from accommodation and guardianship arrangements to student wellbeing, parental communication, and crisis response. Effective safeguarding depends on strong collaboration between institutions, agents, guardians, accommodation providers, parents, and students themselves.
锘
In this panel discussion, we鈥檒l explore the evolving safeguarding responsibilities of education agents working in the K-12 sector, the unique challenges that arise when supporting minors and their families, and the practical steps organisations can take to strengthen safeguarding across the student journey. Panellists will share emerging best practice and discuss how greater transparency, training, and partnership can help create safer and more supportive experiences for international students.
Wed 鈥 Sep 2318:15 - 18:55Seminar room
Beyond study: What do families expect from an international education?
CPD AccreditedPanel discussion
Moderator
Vanessa-Sophia Verworn
Vanessa-Sophia Verworn
Vanessa-Sophia Verworn is the Director of Client Experience & Growth for 黑料社's USA and Canada team. Over the last decade within the international education space, Vanessa鈥檚 background includes recruiting at the secondary education level, where she served as an international admissions officer at a Canadian boarding school, managing a global team that recruited in various regions and developing student markets. Over several years she was active attendee at 黑料社 who utlizied the (IAS) Agent Network for promoting her school's programs. This gave her a practiced expertise in international recruitment and now works with institutions to build and optimize their agent partnerships for enrollment success. She enjoys guiding 黑料社 clients to analyze global trends to craft effective international enrollment strategies.
Director of Client Experience & Growth, 黑料社
Panelist
Dan Witt
Dan Witt
Catholic District School Board, a role he has held since February 2020. With 38 years in education, including 15 years as a high school principal, Dan brings extensive leadership and instructional expertise to his work.
Under his leadership, the International Education program supports the equivalent of 230 full-time academic students, along with over 600 additional students through short-term school immersion programs and summer camps. Dan is passionate about fostering global connections through education, creating safe, welcoming, and enriching experiences for international students.
Chief Operating Officer of International Education Services, Waterloo Catholic District School Board
Panelist
Maru Alvarez Morphy
Maru Alvarez Morphy
I am the founder of Maru Alvarez Morphy Educational Consultant, a boutique educational consultancy specializing in boarding schools, summer programs, and international education. I work with families from Mexico, Spain, Colombia, and the United States, connecting them with carefully selected, top-tier schools and programs worldwide. I guide families throughout the admissions process, from school selection to enrollment, providing confidential, highly personalized support every step of the way. By building strong relationships with leading schools and educational partners, I help families make informed decisions and find the environment where each student can thrive academically, personally, and emotionally.
CEO, Maru Alvarez Morphy Educational Consultant
Panelist
Flaubert Elong Esong
Flaubert Elong Esong
Leading a technology-enabled international student recruitment and mobility platform connecting qualified African students with leading European institutions through a scalable admissions, visa support, and enrolment ecosystem.
Managing Director, UAB EERIV Europe
The decision to place a child in an international secondary school, potentially far from home for substantial periods of time, is not only financial but also emotional. Families have to believe that there are significant benefits from such an investment, many of which go beyond quality of education to include aspects such as cultural awareness, linguistic fluency, or more broadly transferable qualifications.聽
In this session, our panel explores secondary education from the perspective of the family - their aspirations, their goals, and their expectations. Having established what families want, the panel then discusses practical approaches to promoting your institution effectively.聽
Sharing industry best practices & insights: Peer-to-Peer exchange
Discussion
Vanessa-Sophia VerwornPresenterDirector of Client Experience & Growth, 黑料社
Start your 黑料社 experience with the collective intelligence of the room. In this fast-paced, 25-minute "Mastermind" session, we move beyond the handshake to tackle the real-world challenges of 2026. Participants will be seated in groups of educators and agents to engage in a series of "lightning round questions" focused on student success, and the future of the industry. You will leave this session not just with new contacts, but with a toolkit of proven strategies and fresh perspectives to fuel your meetings for the rest of the event.
To keep the energy high, a moderator will announce a new "Prompt" every 5 minutes. Each group is encouraged to ensure both an agent and an educator share their perspective on each question.
15:00 - 15:25Seminar room
Offsetting culture shock: The importance of collaboration & long-term support
InterviewCPD Accredited
Myriam MarchandModeratorGlobal Business Development Manager, 黑料社
Terry EngelPanelistAssistant Director of Recruitment, Bodwell High School
Jeremy ClarkPanelistDirector of Admissions, Saint Stanislaus High School
Bethan HudsonPanelistDirector | Executive Director, Consultancy, BAISIS, part of Abitas Group (inlc BSA & BSA Legal)
The term 鈥渃ulture shock鈥 describes the potentially difficult adjustment period that a person experiences when moving from one culture to another. For students, who often have to adapt quickly to the expectations of their chosen institution, 鈥渃ulture shock鈥 can manifest itself with regard to a range of cultural norms, including concepts of politeness, time management, teaching and learning styles, and behaviour.聽
As many cultural artefacts, such as notions of politeness, are implicitly learned over time rather than explicitly stated, a standard induction process, whereby students are provided with a set of institutional rules and expected to follow them, is rarely enough to support international students effectively.聽
In this session, we look at the importance of collaboration between institutions and their recruitment partners in order to recognise some of the key cultural differences that need to be taken into account. We then look at how this can feed into longer-term support, with ongoing sessions and support helping students to adapt over time. Finally, we discuss how this leads to better outcomes, including increased retention rates, compared to a one-size-fits-all approach to induction.
15:30 - 15:55Seminar room
Navigating immigration: Providing appropriate visa support and maintaining immigration awareness
PresentationCPD Accredited
Jonathan HillPresenterSenior Manager, Fragomen LLP
Every study destination has its own set of rules and regulations governing access to study visas. For students and their families, especially those exploring multiple potential destinations, the level of support they receive in navigating policy can prove to be a key decision-making factor. With immigration rules changing on a regular basis it is vital that recruitment partners are aware of the latest rules to help explain to families regarding the visa process and requirements needing to be met.
In this session, we look at the latest immigration rule changes, examples of best practice in providing clear, up-to-date visa guidance and how partnerships can flourish. Not only do we look at the ways in which institutions can provide direct guidance but we also provide practical examples of how institutions can effectively train their recruitment partners, keeping them informed of the latest developments and ensuring that prospective students have the best chance of a successful application.聽
16:30 - 17:25Seminar room
Multidimensional counselling: What agents really need from their institution partners
Panel discussionCPD Accredited
Tiffany EglerModeratorExecutive Director Agent Relations, 黑料社
Cristina FigueiroPanelistPresident, ExchangeMate International Education
Shangjiao SunPanelistFounder and Director, Erlun Education
Petr HorakPanelistDirector, czenadians s.r.o.
Petra SywaPanelistRegional Manager, Baltic Council for International Education (Hungary)
Set against a backdrop of shifting policy environments and evolving student preferences, it is inevitable that the agent - educator relationship should also change. With each party dependent upon the other, there is a growing need for effective and ongoing training, as well as clear communication, enabling the best possible outcomes for students.聽
In this panel discussion, we start by considering how institutions and agent partners work now, looking at what works and what could be done better. We then explore the agent wishlist, establishing what they need in order to perform their role effectively. We finish with practical suggestions as to how institutions can support their agent partners, creating a more consistent recruitment environment for prospective students.
17:30 - 18:10Seminar room
Why safeguarding is a shared responsibility in international student recruitment - and how to apply it
Panel discussionCPD Accredited
Myriam MarchandModeratorGlobal Business Development Manager, 黑料社
Sandy ConnorsPanelistSafeguarding Specialist, Welfare Way Ltd
Laura BurgessPanelistDean of Enrollment Management, King's Academy
Aileen KanePanelistDeputy CEO & COO, Abitas Group (inlc BAISIS, BSA & BSA Legal)
Safeguarding is a fundamental responsibility for every organisation involved in supporting international school students. For children and young people studying abroad, wellbeing, safety, and appropriate support can鈥檛 be viewed solely as the responsibility of the school. Education agents play a particularly important role as trusted advisers to students and families, helping to navigate everything from accommodation and guardianship arrangements to student wellbeing, parental communication, and crisis response. Effective safeguarding depends on strong collaboration between institutions, agents, guardians, accommodation providers, parents, and students themselves.
锘
In this panel discussion, we鈥檒l explore the evolving safeguarding responsibilities of education agents working in the K-12 sector, the unique challenges that arise when supporting minors and their families, and the practical steps organisations can take to strengthen safeguarding across the student journey. Panellists will share emerging best practice and discuss how greater transparency, training, and partnership can help create safer and more supportive experiences for international students.
18:15 - 18:55Seminar room
Beyond study: What do families expect from an international education?
Panel discussionCPD Accredited
Vanessa-Sophia VerwornModeratorDirector of Client Experience & Growth, 黑料社
Dan WittPanelistChief Operating Officer of International Education Services, Waterloo Catholic District School Board
Flaubert Elong EsongPanelistManaging Director, UAB EERIV Europe
The decision to place a child in an international secondary school, potentially far from home for substantial periods of time, is not only financial but also emotional. Families have to believe that there are significant benefits from such an investment, many of which go beyond quality of education to include aspects such as cultural awareness, linguistic fluency, or more broadly transferable qualifications.聽
In this session, our panel explores secondary education from the perspective of the family - their aspirations, their goals, and their expectations. Having established what families want, the panel then discusses practical approaches to promoting your institution effectively.聽
Wednesday, September 23Thursday, September 24Friday, September 25
13:00 - 19:00 黑料社 Registration Open
14:30 - 19:00 Seminars
16:00 - 16:30 Refreshment breakSponsored by
19:00 - 21:00 Welcome reception
08:00 Meeting hall opens
08:00 - 09:00 Welcome tea and coffee
09:00 - 11:00 1:1 meetings
11:00 - 11:30 Refreshment breakSponsored by
11:30 - 13:00 1:1 meetings
13:00 - 14:00 Lunch
14:00 - 16:00 1:1 meetings
16:00 - 16:30 Refreshment breakSponsored by
16:30 - 18:30 1:1 meetings
18:30 Meeting hall closes
20:00 - 23:00 Dinner Reception* *RSVP Required due to limited places